Before redeeming a code, please ensure that you have completed the onboarding process. Please do not pay or sign up for any trial as redeeming a code will not refund or cancel a subscription to Haptive Premium.
Redeem a code
Complete onboarding process
Navigate to Settings > Redeem
Enter your code and click Redeem
FAQs
1. Could not redeem premium error
This error usually shows when your redemption code is invalid or has expired. If you have previously successfully redeemed but are unable to access premium features, please refer to this guide. (the next section)
2. Redeemed but it does not appear I have access to premium
If you have been shown the successful redemption pop-up but are still unable to access premium features, please try the following steps:
Navigate to Settings > Restore Purchases
Restart the application
If the steps above do not resolve the issue, please reach out to us at hello@foruslabs.com.
